Paperwork Involved with Your Move
(prepared by the Federal Highway Administration)
ORDER FOR MOVING SERVICE
Moving companies are required to prepare an order for service
on every shipment transported for an individual shipper. You
are entitled to a copy of the order for service when it is
The order for service is not a contract. Should your move
be canceled or delayed or if you decide not to use the mover,
you should promptly cancel the order.
Should there be any change in the dates on which you and
the mover agreed that your shipment will be picked up and
delivered, or any change in the non-binding estimate, the
mover may prepare a written change to the order for service.
The written change should be attached to the order for service.
You and the mover must sign the order for service.
BILL OF LANDING
The bill of lading is the contract between you and the mover.
The mover is required by law to prepare a bill of lading for
every shipment it transports. The information on the bill
of lading is required to be the same information shown on
the order for service. The driver who loads your shipment
must give you a copy of the bill of lading before loading
IT IS YOUR RESPONSIBILITY TO READ THE BILL OF LADING BEFORE
YOU ACCEPT IT. The bill of lading requires the mover to provide
the service you have requested, and you must pay the charges
for the service.
THE BILL OF LADING IS AN IMPORTANT DOCUMENT. DO NOT LOSE
OR MISPLACE YOUR COPY.Have it available until your shipment
is delivered, all charges are paid and all claims, if any,
At the time the mover's driver loads your shipment, he or
she, although not required to do so, usually inventories your
shipment listing any damage or unusual wear. The purpose is
to make a record of the condition of each item. If the driver
does not make an inventory, you should make one yourself.
After completing the inventory, the driver will usually
sign each page and ask you to sign each page. It is important
before signing that you make sure that the inventory lists
every item in your shipment and that the entries regarding
the condition of each item are correct. You have the right
to note any disagreement. When your shipment is delivered,
if an item is missing or damaged, your ability to recover
from the mover for any loss or damage may depend on the notations
made. The driver will give you a copy of each page of the
inventory. Attach the complete inventory to your copy of the
bill of lading. It is your receipt for the goods.
At the time your shipment is delivered, it is your responsibility
to check the items delivered against the items listed on your
inventory. If new damage is discovered, make a record of it
on the inventory form. Call the damage to the attention of
the driver and request that a record of the damage be made
on the driver's copy of the inventory.
After the complete shipment is unloaded, the driver will
request that you sign the driver's copy of the inventory to
show that you received the items listed. Do not sign until
you have assured yourself that it is accurate and that proper
notations have been entered regarding any missing or damaged
items. When you sign the inventory, you are giving the driver
a receipt for your goods.
A More Complete Listing of Things to Do Before A Move
Find The Best Moving Company For Your Move CLICK HERE!