Moving Insurance
At RealsMax.com, we understand how stressful it is to relocate. We help eliminate your stress by providing you with the appropriate insurance for your household goods. Now, you can concentrate on your moving needs knowing that your goods are safe, secure and insured.
Our
innovative technology allows you to receive a quote, buy and download
your moving insurance proof of policy at a competitive price from the
nation's top insurance providers. And it’s quick and easy! To purchase
a policy click
here. Frequently Asked Questions Insurance is a system of protection against loss in which an individual agrees to pay a certain sum for a guarantee that they will be compensated under stipulated conditions for any specified loss. It is a contract guaranteeing such protection. Valuation is NOT insurance. Valuation is the amount of liability a moving company will accept for the value of your goods while in their possession. Why should I purchase insurance instead of valuation? There are many reasons to consider insurance instead of valuation. Insurance will offer protection against "acts of God" (e.g. floods, tornadoes, lightening strikes, etc.) and will cover you specifically for the items listed on your contract at their replacement cost. In addition, when buying insurance, you will receive an actual policy from a leading insurance company, rather than a note on your Bill Of Lading when purchasing the valuation. Also, when you purchase valuation, you purchase it from the vendor which provides you with the moving service. By purchasing an insurance policy, you are activating the service of an independent, third party insurance company. Aren't we covered by our moving company? No, your items are not automatically covered by your moving company. The basic coverage the moving company is responsible for is $0.30 per pound per item on a local and intrastate move and $0.60 per pound per item on an interstate move. You can purchase valuation from your moving company, yet the cost is often higher than insurance with less extensive coverage. Doesn't my homeowner/renters' policy cover Most homeowners' insurance policies do not provide coverage for your household goods for moving purposes. However, you should check with your own insurance agent to see if your existing homeowner/renters' policy covers your goods while in transit. Be sure you have a written statement from your insurance company stating that your goods are covered while in transit. Often, you will find that your goods are covered against damages while the movers are in your home packing, but not while the goods are in the movers' possession. Why do we need to complete the Household In order to properly insure your items for replacement value a Valued Inventory(Declared Value Coverage) form is required. This allows you to accurately determine the value of your goods in the case of damage or loss. In the event that you do experience loss or damage to an item, you can either produce a purchase-receipt for the item, or the insurance company can verify the replacement value of the most common items in your home. A High Value item is any single item whose replacement cost exceeds $500. How soon before my move do I need to We recommend that you obtain coverage for your goods no later than 48 hours prior to your moving date. What if I need to add or eliminate any items on my inventory? While you are in the process of completing your policy, you may add and change your inventory as you wish. Once you have purchased your policy, should you need any changes made, please contact our office. What if I change my moving date? Your policy is valid for a period of 30 days. Should you decide not to move, and as long as you contact us within the 30-day period, we will refund your money. Can my request for insurance coverage be denied? No. Your request for moving insurance coverage cannot be denied. However, if your bank does not approve payment via your credit card, or if you do not accept the Terms and Conditions and sign your name properly on the form, you have not purchased the policy. Are there any items not covered under the policy? There are several items that cannot be covered under the policy. Refer to the Terms and Conditions page of the policy description for clarification. Please note, your items cannot be insured for sentimental value. Can I purchase insurance only for specific items? Yes. You are insured for exactly the items listed on the valued inventory(Declared Value Coverage) form. If you prefer to insure part of your move, you may only file a claim on these items listed. How much will insurance cost me? We have negotiated with various insurance providers to offer you very competitive insurance rates. These rates represent the fair market value for the type of policy and coverage you are seeking. What are the minimum and maximum insurance coverage amounts allowed under policies? The minimum amount allowed for coverage is $5,000. There is no maximum amount. However, with some policies, you may need to contact us should you desire to purchase a policy in excess of $500,000 in coverage. A deductible is a clause in an insurance policy stating that the insurer will pay that portion of a loss or damage remaining after a stipulated amount, to be paid by the insured party. What is the deductible on my policy? We offer three levels of deductible: $250, $500 and $750. The deductible you choose determines the rate of the specific policy you are seeking to purchase and is a one time deductible per policy and NOT per item claimed. The deductible is a one time deductible, per policy and NOT per item claimed. Co-Insurance is a form of property insurance in which the insured shares in losses proportionately to the extent that the amount of insurance falls short of a specified percentage of the value of the insured property. For example, if you insured your goods for $10,000 while the entire actual value of the goods is $100,000, your proportionate claim settlement amount (in case of a claim) would be 1/10 of the actual value. A lost table worth $1,000 will yield a settlement in the amount of $100 (minus any deductible, if applicable). Yes, you may insure your automobile while being shipped to your new residence. Please keep in mind that there are limits on coverage for autos three (3) years old or older. Coverage will exclude dents, chips and marring unless noted on the exceptions inventory performed by the mover. If I pack my own boxes, are the contents covered? In case of boxes packed by you, the shipper, compensation will be made only in case of a proven negligence by the moving company. Lost boxes, regardless by whom it was packed, will be compensated for based on the policy terms and conditions. Will my items be insured if my shipment goes into storage at a moving company's facility? Your goods will be covered if delivered to a professional moving and storage facility. The costs will vary depending on the length of time in the facility. Will my items be insured if my shipment goes into No. Your insurance coverage ends when your goods are delivered into self-storage. Any damaged or missing items must be noted at this time on the delivery documents in order for your claim to be considered. Is my shipment insured for mold and mildew? While mold and mildew damage on a household goods move is rare, you will be covered for this at no extra cost in the event this does happen. Can I pay for insurance with a credit card? Yes. We accept most major credit cards: MasterCard, Visa, Discover and American Express. How do I file a claim for damages? Filing a claim can easily be done online using your policy number. Instructions for filing will be included on the claim form. General information required are the dates of packing, loading and delivery, the moving company which performed the move, the inventory numbers of damaged items, and a description of the damage being claimed. How long do I have to file a claim? You have 45 days from the delivery date on the signed delivery documents to submit a claim. How does the claims process work? Once the claim is received by the insurance company, you will be contacted within two (2) working days. You may be required to provide additional information, such as copies of signed delivery documents. The insurance company will determine if it is necessary to have a professional inspection to determine transit-related damage. If this is necessary, they will inform you of who will be contacting you within a specified period of time. How long does it take to settle a claim? Most claims are settled within 45 days or less. When does coverage to my household goods start and when does it end? Coverage of your goods starts when the movers arrive at your home, whether it is for packing or for the actual move. Your goods are covered for a period of 90 days if stored at the moving company's storage facility (SIT - Storage In Transit), as well as for the move out of storage. Additional stay at the storage facility requires additional coverage. The coverage ceases when your move is complete and when the goods are delivered to your new home.
Topics
for the move?
Valued Inventory(Declared Value Coverage)?
(How is the cost determined?)
amounts allowed under policies?
my items for the move?
Goods Valued Inventory(Declared Value Coverage)?
purchase the policy?
(How is the cost determined?)
mini/self-storage?
